Shipping policy

Store Address

39-14 63rd Street, Woodside, NY 11377
Hours: Monday–Sunday, 7:00 AM – 7:00 PM

Store Pick-Up and Nationwide Shipping

We offer two convenient options for receiving your order:

• Store Pick-Up at our Woodside, NY location (Queens) • Nationwide Shipping via USPS (from New York to anywhere in the United States)

Please use the option selector at checkout to choose Pick-Up or Delivery.

Processing & Delivery Times

In-Store Pick-Up: • Orders are ready within 24 hours • You will receive an email or SMS notification once your order is available for collection • Free pick-up for all orders

Nationwide Shipping: • Orders are shipped within 1–2 business days • Delivery times depend on the carrier and destination • Free shipping on store product orders over $200 (U.S. only)

Special Shipping Notes

Pick-Up Only Items: Certain products are available for pick-up only and cannot be shipped: • Perfumes • Vitamins • Frozen items

This will be clearly marked on the product page.

Delivery Minimum: • $60 minimum required for delivery orders

Shipping to Ecuador: • Transit time: ≤ 8 business days USA → Ecuador • Saturday Special: 2 packages (up to 8 lb total) for $50 • Casillero Virtual: Ship items to our Queens address for forwarding to Ecuador