SERVICE BOX — THE SMART WAY TO SHIP TO ECUADOR

Pre-pack at home or in our store. 8 lb-optimized boxes help reduce customs. Delivery to any city in ≤ 8 business days.

GET A BOX QUOTEHOW IT WORKS
HOW SERVICE BOX WORKS
  • Choose Your BOX

    Pick a size (Small 8 lb, Medium 16 lb, Large 24 lb) or ask us to pre-pack for you.

  • Pack & Weigh

    Pack your items, aiming for 8 lb per box to minimize customs taxes. We can split items across multiple 8 lb boxes.

  • Drop Off or Ship to Us

    Drop off at our Queens store, or ship your BOX to our address from any U.S. state.

  • We Forward to Ecuador

    We label, process, and deliver to any city in Ecuador in ≤ 8 business days. Tracking provided.
CHOOSE YOUR BOX
  • Small (8 lb)

    Great for clothes, candies, small electronics (within limits), perfumes/handbags (see limits).

  • Medium (16 lb)

    Around 16 lb (2×8 lb when split). Ideal if we split into two 8 lb boxes to avoid customs.

  • Large (24 lb)

    Around 24 lb (3×8 lb when split). Best when sending more items; we'll repack into multiple 8 lb boxes if you request.
TRANSPARENT PRICING
  • Service BOX S (8 lb)

    $XX
    Optimized for customs

  • Service BOX M (16 lb)

    $XX
    Can split into two 8 lb boxes

  • Service BOX L (24 lb)

    $XX
    Can split into three 8 lb boxes

CURRENT PROMOTIONS

  • Saturday Special: 2 × 8 lb = $50 (in-store)
  • Bulk Shipping: 20 packages in a week → special pricing (contact us)
  • Jerseys Deal: Buy 1, 2nd 10% off (non-anniversary jerseys)
  • Free U.S. store shipping: Orders >$200 (store products only)
See All Deals
WHAT YOU CAN PACK
  • Good Choices
    • ✓ Clothing (no strict limit; e.g., all pants is OK)
    • ✓ Non-perishable foods, candies, chocolates
    • ✓ Official jerseys, accessories, gift boxes
  • Allowed but Limited
    • ⚠ New phones only (with invoice) — max 1 per person
    • ⚠ Electronics (smart devices) — max 2 units per package
    • ⚠ Max 4 items per package
    • ⚠ Max 4 handbags or perfumes in one package
  • Not Allowed
    • ✗ Used phones
    • ✗ Weapons, alcohol
    • ✗ Cooked/perishable foods that can spoil

CUSTOMS — AVOID SURPRISES

Any package that weighs 8 lb or more, OR has a declared value of $400 or more, will incur customs taxes in Ecuador.

Pro tips:

Target ≤ 8 lb per box and < $400 declared value

We can split items across multiple 8 lb boxes to help reduce taxes

We'll guide you on best packing to save money

Ask on WhatsApp

GET A SERVICE BOX QUOTE

Tell us what you're sending and how you want to ship. We'll recommend the best BOX and send clear instructions.

SERVICE BOX — FAQ

How fast is delivery?

≤ 8 business days to any city in Ecuador (typical), depending on customs.

Why is 8 lb important?

8 lb or more (or $400+ value) triggers customs taxes. We optimize BOXes to 8 lb to help reduce taxes.

Can you split one large box into multiple 8 lb boxes?

Yes. We can repack/split to optimize for customs.

Can I ship frozen or perishable items?

Frozen items are Pickup only. Cooked/perishable foods that can spoil are not allowed.

Is there a delivery minimum at checkout?

Yes. $60 minimum for delivery (site-wide rule).

CONTACT & STORE INFO

Address: 39-14 63rd Street, Woodside, NY 11377
Hours: Mon–Sun, 7:00 AM – 7:00 PM
U.S. Customer Service (Spanish): (347) 288-9788
Ecuador Direct: +47 532 60 047
Email: multiservicios@ecuadoorusa.com

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