Terms Of Service

By using our website, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.

You must be 18 years of age or older to use our services or make purchases.

• You must be 18 years of age or older to use our legal and immigration support services.
• By using our services, you represent that you meet these age requirements and have the legal capacity to enter into these Terms.

Account Creation:

• You may create an account to access certain features of our website.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate, current, and complete information during registration.

Account Security:
• You are responsible for all activities that occur under your account.
• Notify us immediately of any unauthorized use of your account.
• We reserve the right to suspend or terminate accounts that violate these Terms.

You agree NOT to use our website or services for:

• Any unlawful purpose or in violation of applicable laws
• Transmitting harmful, offensive, or inappropriate content
• Impersonating others or providing false information
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of our website
• Using our services for fraudulent activities
• Reselling our services without written authorization
• Automated data collection (scraping, bots, etc.)

Our Services Include:

• Package shipping from USA to Ecuador
• Sale of Ecuadorian products (foods, candies, jerseys, accessories)
• Legal and notary services (Powers of Attorney, Apostilles, ITIN processing)
• Immigration paperwork support

Service Availability: • Services are offered subject to availability. • We reserve the right to discontinue any product or service at any time. • Bilingual support is provided in English and Spanish when possible.

MPORTANT: We are NOT attorneys and do not provide legal advice or representation. Our legal and immigration services consist solely of: • Assistance with paperwork preparation • Notary services • Document processing • Administrative support You acknowledge that: • We cannot provide legal advice or representation • You should consult with a qualified attorney for legal matters • We are not responsible for the legal consequences of any documents we prepare • Immigration laws and procedures may change without notice

Accepted Payment Methods: • Shopify Payments (credit/debit cards) • PayPal • Zelle • Bank transfers Payment Processing: • All payments are processed securely through our payment providers. • Prices are subject to change without notice. • You agree to pay all applicable taxes and fees.

• We strive to maintain website availability but do not guarantee 24/7 uptime. • We may perform maintenance that temporarily affects service availability. • We are not liable for any losses due to website downtime or technical issues.

Our Content: • All content on our website (text, images, logos, trademarks) is owned by EcuaDoorUSA or our licensors. • You may not copy, reproduce, or distribute our content without written permission. • "EcuaDoorUSA" and our tagline "The Door that connects you to Home" are our trademarks. User-Generated Content: • By submitting reviews, photos, or other content, you grant us a license to use such content for business purposes. • You represent that you own or have rights to any content you submit.

• Our website may contain links to third-party websites or services. • We are not responsible for the content, privacy policies, or practices of third-party sites. • Third-party services (payment processors, shipping carriers, government agencies) operate under their own terms.

Services Provided "AS IS": • We provide our services on an "as is" and "as available" basis. • We make no warranties about the accuracy, reliability, or completeness of our services. Limitation of Liability: • To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages. • Our total liability shall not exceed the amount you paid for the specific service or product in question. Shipping and International Trade: • We are not responsible for customs delays, taxes, or seizures by government authorities. • International shipping involves risks beyond our control.

We are not liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to: • Natural disasters, pandemics, or government actions • Changes in immigration laws or international trade regulations • Carrier delays or service interruptions • Technical failures or cyberattacks

You agree to indemnify and hold harmless EcuaDoorUSA from any claims, damages, or expenses arising from: • Your use of our services • Your violation of these Terms • Any content you submit to our website

Governing Law: • These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Jurisdiction: • Any disputes arising from these Terms or your use of our services shall be resolved in the courts of New York County, New York. Dispute Resolution: • We encourage resolving disputes through direct communication first. • Contact us at multiservicios@ecuadoorusa.com to discuss any concerns.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

• We reserve the right to modify these Terms at any time without prior notice. • Changes will be effective immediately upon posting on our website. • Your continued use of our services after changes constitutes acceptance of the new Terms. • We recommend reviewing these Terms periodically.

For questions about these Terms & Conditions:
Customer Support:

• Email: multiservicios@ecuadoorusa.com
• Phone: (347) 288-9788
• WhatsApp: Available through our website
• Business Address: 39-14 63rd Street, Woodside, NY 11377, USA
• Business Hours: Monday–Sunday, 7:00 AM – 7:00 PM